Communication Consent

How we handle SMS and email opt-ins.

The Short Version

Get explicit consent before SMS or marketing emails

Booking confirmations don't need separate consent

Honor all opt-outs immediately

Pre-checked consent boxes are prohibited

SMS Consent

In-Person Check-In

Would you like SMS updates about your waitlist and bookings? Standard message rates apply. Reply STOP anytime.

Yes, please.

Great, you're all set. You'll get a text when your spot is ready.

Log consent in OH/JO immediately after the user agrees.

App / Web Checkout

SMS Notifications

Receive SMS updates about your waitlist and booking status

I agree to receive SMS notifications about my reservations and waitlist status from your facility via Oh/Jo Tech.

Message and data rates may apply
Message frequency varies
Reply STOP to cancel anytime
Reply HELP for assistance
Privacy Policy

Checkbox must be unchecked by default. Store opt-in tied to the user profile.

Email Consent

No consent needed

Booking confirmations
Waitlist updates
Password resets
Payment receipts

Consent required

Newsletters
Promotions
Marketing campaigns
Feature announcements

Opting Out

STOP

You've been unsubscribed and won't receive further messages. Reply START to resubscribe.

Users can also opt out via email unsubscribe links, in-app settings, or by contacting staff. SMS opt-outs are honored immediately. Email within 24 hours.

Questions? Email admin@ohjoenterprises.com