Privacy Policy

What We Collect

• Account Info: Name, email, phone number — the basics to get you set up.
• Facility Data: Your locations, resources, hours, and operational settings.
• Member Data: Names, contact info, membership status, and visit history for your customers.
• Usage Data: How you use the platform so we can make it better.
• Payment Info: Processed through Stripe. We never see your full card number.

How We Use It

• Running your facility operations (the whole point)
• Sending notifications you actually asked for
• Improving the platform based on usage patterns
• Keeping things secure and preventing fraud
• Legal compliance (taxes, regulations, the usual)

Who We Share With

Only the partners we need to make things work: payment processors, SMS providers, email services. They're bound by contracts to protect your data. We don't sell your information. Ever.

Your Rights

• Access your data anytime
• Export your data in standard formats
• Delete your account and all associated data
• Opt out of marketing communications

Data Retention

We keep your data as long as you're a customer. After you leave, we retain records for 90 days in case you change your mind, then delete everything except what we're legally required to keep.